Staying safe on Nutze.app

Nutze.app connects people who don't know each other. You pay the rent directly to each other at the handover. These tips help you rent and lend safely while doing so.

Direct payment — what to watch for

Inspect the item in person before paying, and only pay at the handover. Never transfer money in advance, not even a down payment or a reservation fee. The owner confirms receipt of the money in the digital handover protocol, so both sides know payment has been made.

Keep it in the Nutze.app chat

Keep all arrangements in the Nutze.app chat — not on WhatsApp, email or phone. You don't need to share bank details, phone numbers or email addresses with the other person. That way we have the full picture if anything goes wrong.